Kingschip Casino Terms and Conditions
These Terms and Conditions set out the rules that govern use of our online casino and sportsbook. They explain the relationship between us and you as a player, what we expect from account holders and what you can expect from the service. By registering and using the site you accept these rules and any specific conditions that apply to promotions, payments or particular features.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that occurs under your login. Do not share passwords or allow others to access your account. We may require identity verification at any time to confirm ownership of the account and to meet our obligations. If you suspect unauthorised access or a security breach you must notify us straight away via the account support channels.
Eligibility requirements
Only persons who meet the eligibility criteria in our full terms may register and play. You must be of legal gambling age in your jurisdiction and legally capable of entering into a contract. Residents of restricted jurisdictions listed in our full terms are not permitted to open accounts. We permit one account per person, household and where applicable per device to help prevent fraud and bonus abuse.
Acceptable platform use
Use of the platform must be lawful and in line with these terms. You must not attempt to manipulate games, use bots or unauthorised software, collude with other players, or engage in chargebacks or other fraudulent activity. Any suspicious activity, including patterns designed to exploit promotions or system errors, may lead to account suspension, forfeiture of winnings and closure of the account.
General bonus and promotion rules
Promotions are governed by their own terms which form part of these conditions. Only eligible players may take part; promotional eligibility, wagering requirements, game contribution rates and time limits are shown with each offer. We reserve the right to limit or withhold bonuses, cancel promotions or refuse bonus claims where abuse is suspected. Where an offer requires opt-in or a promo code, the steps to activate it will be displayed alongside the offer.
Deposits and withdrawals
Payment options and limits are available in the cashier. Deposits are credited in line with the selected payment method. Withdrawals are processed subject to account verification and any applicable checks; we may ask for documentation to confirm identity, address or source of funds before approving a payout. Processing times vary by method and large wins may be paid in instalments where checks are required. You may set deposit limits, time-outs and self-exclusion through the responsible gambling tools in your account.
Dispute resolution
If you have a dispute please contact our support team so we can review the matter. We will investigate and respond using the information available to us. If we cannot reach agreement you may be directed to the alternative dispute resolution options set out in our full terms or seek independent advice. Records we hold of transactions, communications and game logs will be used to resolve disputes.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be posted on the site and where appropriate notified to account holders. Continued use of the platform after a change is made constitutes acceptance of the amended terms. If you do not accept the new terms you must stop using the service and close your account in accordance with the account closure process.