Privacy Policy
This privacy policy explains how we at Kingschip collect, use and protect the personal information you provide when using our online casino and sports betting services. We take your privacy seriously and describe below what information we gather, why we need it, how we keep it safe, and the choices you have about your data.
Types of data we collect
We collect several categories of information to operate your account and comply with legal obligations.
Personal data
This includes name, date of birth, contact details (email address, phone number), postal address, proof of identity and proof of address supplied for verification, and any documents you upload when completing verification checks.
Technical data
We log device information, IP address, browser type, operating system, pages visited and session timestamps. This helps us maintain the site, prevent fraud and improve performance on mobile and desktop.
Transactional data
We record deposits, withdrawals, bet history, game play, bonuses claimed, winnings and payment method details. Transaction records are retained for compliance with anti-money laundering and tax rules.
How we use your information
We use data to create and manage your account, process payments, carry out identity and affordability checks, provide customer support, detect and prevent fraud, and comply with legal and regulatory requirements. We also use information to communicate updates about your account and to respond to enquiries.
Data protection practices
We deploy technical and organisational measures to protect your information, including secure servers, access controls and regular security reviews. Only authorised staff and third-party service providers with a legitimate need can access personal data. We retain information only for as long as necessary to fulfil the purposes described and to meet legal obligations.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login functionality, analyse site usage and deliver relevant content. You can manage cookie settings through your browser; please note that disabling certain cookies may affect site functionality.
User rights
If you are a registered user in the United Kingdom you have rights to request access to your personal data, ask for corrections, request deletion in certain circumstances, object to processing, and request data portability where applicable. We will respond to requests in line with applicable data protection law.
Access, correction and deletion
To access, correct or request deletion of your personal data please contact our privacy team at [email protected]. We may request proof of identity before processing requests to protect your account and other users.
Information sharing and third parties
We may share your information with payment processors, identity verification providers, fraud prevention agencies and other service partners who perform services on our behalf. We may also disclose information where required by law or to protect our rights. All third parties are subject to confidentiality and security obligations.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal obligations. We will publish the revised policy on our site and indicate the date of the latest update. Continued use of our services after changes means you accept the updated terms.